Refund Policy
We love our products, and hope you will too! If you are not completely satisfied with your purchase, contact us at support@elleandellieco.com and we will try to make it right. We currently do not offer refunds. We do however offer exchanges if you purchased the wrong sized item or an item was damaged. Please see our Exchange Policy for more information.
Exchange Policy
We offer exchanges within 7 days of receipt (excluding warehouse sales and clearance items). All exchange shipping and handling charges are the responsibility of the customer. Merchandise must be in new condition with tags attached and must be accompanied by the original receipt or invoice. Initial order shipping costs will not be refunded.
Please feel free contact us at support@elleandellieco.com if you have any other questions.
Or visit our Frequently Asked Questions page for support.